1. Introduction
Welcome to Zugi.ai!
We are Zugi Ventures Limited, a company registered in England and Wales under company number 14939034 ("Zugi.ai", "we", "us", or "our").
Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you use our services, website, and related features (collectively, the "Services").
By accessing or using Zugi.ai, you agree to the practices described here.
2. Information We Collect
We collect the following types of information:
- Account Information: Your name, email address, company details, and other signup information.
- Usage Data: Interactions with our Services, preferences, actions taken inside the platform (e.g., queries run, memos generated).
- Device Information: Browser type, operating system, IP address, device identifiers, and general location data.
- Third-Party Data: Data retrieved from integrated external sources (e.g., Crunchbase, Dealroom) according to user queries.
- Feedback: Any suggestions, comments, or improvement ideas you provide to us.
3. How We Use Your Information
We use your information to:
- Provide, operate, and improve our Services.
- Personalize your experience based on your preferences.
- Communicate with you about updates, features, or customer support.
- Monitor and analyze usage to improve functionality and user experience.
- Ensure security, detect fraud, and comply with legal obligations.
4. Sharing Your Information
We do not sell your personal data.
We may share your information in limited cases:
- Service Providers: We work with trusted partners for hosting, analytics, and support services.
- Data Integration Providers: When you request data through external APIs (e.g., Crunchbase), limited user requests or metadata may be shared as part of the query process.
- Legal Obligations: If required by law, regulation, or court order.
- Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred.
5. International Data Transfers
As a global platform, your information may be transferred to — and maintained on — servers located outside your country.
We take appropriate measures to protect your information in compliance with GDPR, UK GDPR, and other applicable laws.
6. Your Rights
Depending on your location, you have rights over your personal data, including:
- Access and obtain a copy of your information.
- Request correction or deletion.
- Object to or restrict certain processing.
- Withdraw consent (where processing is based on consent).
- File a complaint with your local data protection authority.
You can exercise your rights by contacting us at hello@zugi.ai.
7. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences
- Analyze platform usage
- Improve our Services
You can manage cookies through your browser settings.
(Full Cookie Policy will be available separately.)
8. Data Security
We implement appropriate technical and organizational measures to protect your information.
However, no system can guarantee 100% security — use our Services at your own risk.
9. Beta Program Participation
Please note that Zugi.ai is currently in Beta phase.
As such, services may experience occasional bugs, inaccuracies, or interruptions.
We appreciate your understanding and feedback — any feedback you provide may be used freely by Zugi.ai to improve our services.
10. Contact Us
Questions or concerns?
Contact us at:
Zugi Ventures Limited
📧 hello@zugi.ai
